Crisis Management Skills
Key words and phrases: crisis management skills, leadership, business continuity, training
Getting the right people to do the job is not as straightforward as it may seem.
Crisis managers need to be able to perform in very stressful situations. They
need to be capable of taking responsibility and to exercise leadership in often
chaotic and confusing situations.
Crisis managers need:
- to be flexible.
- to apply different leadership styles on different occasions, e.g. from being a ‘Task’, ‘Individual’ or ‘Team’ oriented person, the manager may also, from time-to-time, need to swiftly adopt an autocratic, democratic or even laissez-faire style of leadership.
- to possess communicative skills and the confidence to negotiate and compromise.
- to be capable of handling and sifting large quantities of, sometimes inaccurate and sketchy information to draw up as accurate as possible a picture of the situation.
- to be capable of recognising and filtering the right information and need to know when to become pro-active in gathering data.
Our consultants possess the expertise, knowledge and skills to assess personnel’s ability to manage in crises. Not only is it possible to assess whether people have the ability to perform crisis management roles and duties, but also what training they may require to improve their abilities and enhance their crisis management skills and competence.
Why Use Lockheed Martin UK - Integrated Systems & Solutions?
- Nobody else provides the same service.
- Our Consultants have a background in strategic and operational CM.
- We are very competitive on cost.
- Our service is made-to-measure.
- Lockheed Martin UK - Integrated Systems & Solutions is totally independent and offers absolute integrity and impartiality.
- We offer prompt delivery.
- We can transfer considerable skill and knowledge including academic input.
What is the Process?
We may approach such a task as follows:
- Evaluate Business Continuity and Crisis Management plans, teams, processes etc.
- Examine some or all of the following priorities:
- information flow
- decision-making
- recording of information
- suitability of team members, working routine, team dynamics, etc.
- Train and exercise participants, familiarising them with BCPs and CM.
As an independent external consultancy, with no political agenda we are able to view the situation from an objective position.
Further information is available from:
Email:
Tel: +44 (0)1252 732555
